Welcome to our Refund Policy . SNDHYA E COMMERCE is committed to providing quality products and ensuring customer satisfaction. Please read the following guidelines regarding refunds, cancellations, and replacements to understand the process.
1. Eligibility for Refunds and Cancellations
- To be eligible for a refund or return, your item must be unused, in its original packaging, and returned within 7 days from the date of purchase.
- Some items, including customized or personalized products, are non-refundable and non-cancellable once the order is confirmed.
- To initiate a return or refund request, please contact us at official@sndhya.com or call +91 7070354450.
2. Return and Replacement Process
- To request a return or replacement, please reach out within 7 days of receiving the product.
- Upon approval, you will receive instructions on how to return the item. Customers are responsible for return shipping fees unless the product was received damaged or incorrect.
3. Cancellation Procedures
- Orders can only be canceled before they are processed. Cancellations after the order is confirmed may be subject to a cancellation fee.
- Contact us promptly for cancellation requests. Approved refunds will be processed within 7-10 business days
4. Additional Information
- Refunds are typically processed via the original payment method within [timeframe].
- For more questions regarding our refund policy, contact our team:
- Email: official@sndhya.com
- Phone: +91 7070354450
- Business Registration Name: SNDHYA E COMMERCE
Thank you for shopping with SNDHYA E COMMERCE. We strive to make your experience seamless and satisfactory.